Service codes are issued by customer support only for specific reasons.
https://ttlc.intuit.com/community/charges-and-fees/help/what-is-a-service-code/00/25646
Wish you would have posted sooner than this about your issue.
Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site
https://apps.irs.gov/app/freeFile/
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
