It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."
-Log out and clear your browser Internet cache.
-Close the browser and reopen it.
-Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
-Log in and try again.
-If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
-Log in with the private window (again making sure cookies are allowed) and try the efile again.
If that doesn't work, see if a different browser (with cookies allowed) will solve it.
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