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Get your taxes done using TurboTax
Are you the custodial parent? Do you have an agreement with the other parent to allow the other parent to claim them--due to divorce or that you live apart and share custody? Did one of you sign a Form 8332?
If there is a signed 8332 then the custodial parent retains the right to file as Head of Household, get earned income credit and the childcare credit. The non-custodial parent gets the child tax credit for children under the age of 17.
As far as the IRS is concerned, the custodial parent is the one with whom the child spent the most nights during the tax year--at least 183 nights.
If you are not the custodial parent, you cannot use the childcare credit. Only the custodial parent can use the childcare credit. If you incorrectly tried to use the childcare credit, remove that form from your own return.
Further-----since the other parent has already filed a tax return using the child's SSN, you cannot e-file this time if she claimed the child as a dependent on her return. You will have to print, sign and mail your tax return.