You have not even mentioned what card you are having the problem with. This is the user forum where we answer questions about income tax returns and how to use the tax software. We cannot offer any help with sorting out your credit/debit card issues. Is it a Credit Karma Card?
If so:
https://ttlc.intuit.com/community/intuit-account/help/is-credit-karma-a-part-of-turbotax/00/2092900
https://support.creditkarma.com/s/
Or is it a TurboTax Visa---the one they used to use before Credit Karma?
No one in this user forum can access your Visa account or help with it.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
https://www.turboprepaidcard.intuit.com/
LOST CARD
Ignore the prompt asking for your card number. Choose #1 for lost, stolen, or cards never received, then choose #2, enter SS# if prompted and continue following the instructions.
The Turbo® Visa® Debit Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Visa is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
Or.....is it some other card? Sorry, but this is a matter you must sort out with the credit card company.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
