Get your taxes done using TurboTax

No the $20 would have been to efile state.  As we said the state preparation and calculations are free.  It is $20 to efile state or 25 after March 1.   

You can call for a refund.  When you fill out the from use the word BILLING ISSUES instead of the word “refund.”

 

Contact Customer Service 5am-5pm Pacific M-F.

https://support.turbotax.intuit.com/contact/