When you use the CD/download software, you can avoid the state e-file fee by printing and mailing in the state return instead of e-filing it. There is no fee to e-file the federal return. When you are in the FILE screens, you can choose to e-file just the federal and not the state. Then you can print the state and mail it instead. Actually, the state e-file fee is $20 before March 1 and as of March 1 increases to $25. If you paid the state e-file fee but did not e-file it, contact support.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
