Are you using the Desktop CD/Download installed program OR the Online version? Some people who buy the Desktop program accidentally end up in the Online version. You can not apply the Desktop purchase to the Online version. If that happened to you post back.
Are you asking about the fee to efile state? There is a lot of confusion about this. For the Desktop version it's a free download of one state PROGRAM, not returns filed. You can prepare unlimited federal and unlimited state returns. Some people need to file in more than one state so they have to buy another state program. You can print and mail the state for free or each state return including the first one is $20 early or 25 to efile. Check the box or online description. It should say Federal + Efile + State. Not state efile.
