1) The only thing I could think of (if using a different browser doesn't work), is that you might be accessing the internet thru a VPN, and the VPN is blocking it. Saw a similar situation earlier this year where they had to add the TTX website to their VPN list of allowed websites...or whatever the term was they had.
2) IF not using a VPN, then maybe you have your security settings set to some High protection setting.
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3) Otherwise, if no VPN, try a different computer to log in and reset it.
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4) (If using a Windows computer) Not sure it would make a difference, but a couple Windows OS updates were issued this last week...if partially-installed they can cause problems...reboot.
OR
5) Customer Support to see what they can do.:
What is the TurboTax phone number? (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
