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Get your taxes done using TurboTax
Yeah...
1) never buy the disk, always buy the direct download installation file. The download version is always the most recent version (or at least real close).
2) As I noted in your other post... check for and Run any Windows OS updates first. There was a recent Windows update last week, and that has been known to block TTX updates. Restart Windows and Reboot at least twice before re-attempting the TTX update again.
3) When you run TTX, try the "Run As Administrator" when restarting TTX. Then try the update.
(Rt-click on the TTX icon).
___________
4) All else fails, call TTX Customer Support and see if they will issue you a current installation file. Then uninstall your own TTX software and re-install that new .exe installation file.
(not sure they are open Memorial Day, so maybe tomorrow)
What is the TurboTax phone number? (intuit.com)