Using the TurboTax Free online edition does not provide live assistance from TurboTax. You will need to upgrade to the Plus option for live support.
Or you can ask your question on this forum and someone will be able to help you.
If you upgrade -
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
