Make sure you search your computer hard drive. They do get saved there and sometimes labeled wrong or put in other or unexpected folders.
Go here to find a prior year return, and go here to find last year's AGI.
The most common reason for not finding returns is signing in with the wrong user ID, which can happen if you have multiple accounts. It’s best to use the same account every year so all of your tax returns will be stored in one place.
If you need to find an account, our account recovery tool can help you find your user ID or password.
Other common situations include:
If you used TurboTax Desktop/CD Version:
Your return is stored locally on your computer's hard drive. We don't store your return on our servers like we do with TurboTax Online.
Look for your return on your Windows or Mac computer or request a copy from the IRS.
Filing another return in the same account replaces any other tax return you filed with that account. There's no way to recover it in TurboTax Online. You'll need to order a copy from the IRS.
To prevent this from happening again, create a separate user ID for each return. Find out how to start a second return in TurboTax Online.
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