Get your taxes done using TurboTax

@HopeS and all turbotax tax experts, 

 

What you described does not work.  Do not send these instructions unless you tried them and prove that they actually work.  I've spent a full day following the steps you just wrote, deleting the form, reopen 1099R, answer 'No' to the question, rerun the smart check in vain.  The error still persists. I wasted my time, so did other users as I see in the community.  

 

So, please stop sending unproven steps and hope that you convey this issue to the TurboTax development team rather. This has to be fixed by the TurboTax development team.  User should not suffer the defect of TT software.  This is a software defect. 

 

The problem is in the worksheet, 8915E Wks. 

 

The disaster question box is checked in the worksheet, 8915E,  by default.  This nullifies the answers that users made in the questions related to the disaster.