You cannot use the license code for the CD/download to pay for online TurboTax. And now it sounds like you used online and even upgraded to use the "Live" expert help. When you use online software you pay a separate additional fee for preparing a state return.
You can seek a refund for the CD/download ---but you will have to pay the fees for using online Live.
CD/DOWNLOAD REFUND https://support.turbotax.intuit.com/forms/refund-request.jsp
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
