Ugh...My only other suggestion would be to start a new account with a new User ID and start from scratch. Not the best solution for sure. So I would advise you contact TurboTax support, report this problem and see if there are better solutions.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
