You are using the TurboTax online edition for your tax return. You did not purchase the TurboTax online edition. You purchased the TurboTax desktop CD/Download edition to install on your computer.
You can either return the software to Staples and might get a refund and continue online by paying the TurboTax online account fees.
Or you can use the software you purchased by installing it on your personal computer. Enter the software license code during installation. Start, complete and e-file your tax return using the software you purchased.
