@June17 wrote:
Thank you. I think the problem is that the IRS has NOT processed my return for 2021, thus, they don't have my AGI. when I tried to enter it as "0", it did not work. what do I do now? Should I try to get the 6 digit IP PIN from IRS? thanks.
For the tax year 2022 return there is no more you need to do since the IRS has your tax return. You only wait for the IRS to finish processing the return. Check the IRS website for the status of the refund at least once a week.
Did you have a tax refund for the 2021 tax return? If so, then you need to contact the IRS for the status.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
