@bodelano0001 wrote:
I have a similar issue but it is impossible to get in touch with Turbo tax. I can only get in touch with an AI, then I am put on hold indefinitely. Anyone had luck reaching turbo tax regarding duplicate charges.
You will need to contact TurboTax support for this issue. Use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
