SEvil
New Member

Get your taxes done using TurboTax

This is maddening.  I have used the same computer to do my taxes (using TT Business and TT Premier) for years.  Just last month, I had no issues using TT Business 2022, and a month later now that I am trying to do my personal taxes I got the dreaded 630 error.  As everyone else has stated, I have spent HOURS with TT "help", which was of no help at all.  On my 3rd attempt to call the help number I was told there was a 5-10 min hold time, but I opted for the call back option.  I received no call back.  I have tried activating the software at multiple houses.  Because both times I did talk to someone with support, they said it was my modem.  Again, this is the same computer, same modem, etc that I just used a month ago for TT Business.  This error has been floating around for at least 3 years, and there are no answers from Intuit about what to do. I have wasted more time trying to get the software installed, then I would have actually been doing my taxes.  At this point, I want a refund, but can't get support to call me back.  This has been an awful experience.