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Get your taxes done using TurboTax
This is maddening. I have used the same computer to do my taxes (using TT Business and TT Premier) for years. Just last month, I had no issues using TT Business 2022, and a month later now that I am trying to do my personal taxes I got the dreaded 630 error. As everyone else has stated, I have spent HOURS with TT "help", which was of no help at all. On my 3rd attempt to call the help number I was told there was a 5-10 min hold time, but I opted for the call back option. I received no call back. I have tried activating the software at multiple houses. Because both times I did talk to someone with support, they said it was my modem. Again, this is the same computer, same modem, etc that I just used a month ago for TT Business. This error has been floating around for at least 3 years, and there are no answers from Intuit about what to do. I have wasted more time trying to get the software installed, then I would have actually been doing my taxes. At this point, I want a refund, but can't get support to call me back. This has been an awful experience.