The answer to your question depends on why your employer withheld New York tax if you never lived or worked there.
Did your employer make a mistake? If so, you can allocate your NY wages to $0 and claim a full refund. Use the Wages Allocation screen.
Don’t “fix” your W-2. You can’t change your NY wages to $0 on the W-2 and claim NY withholding as CA withholding because it was never sent to CA. California will not give you any credit.
If you worked in NY in 2021 or before, part of your income may be taxable to NY if it includes things like unused vacation or sick time or stock options earned in NY but vested in CA.
Finally, NY follows the “convenience of the employer rule.” In some cases, a non-resident must pay tax to NY if their assigned “home office” is NY and they are working elsewhere by their own choice (their own convenience).
Generally, this does not apply to someone who never works in NY but it depends on the individual’s situation.
Bottom line — you have to tell us why NY tax was withheld from your pay.
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