@JohnB5677
You can look at the user's contribution history to see what other questions they have started.
@dlh6213
"Champs" (volunteers), Turbotax employees and Moderators all have the ability to mark an answer as "best" or "solved." However, I can't tell exactly who approved the previous post. It could have been someone well-meaning who thought it was solved or it could have been a mistake. Even though a post is marked solved, you can always return and post a reply indicating that it is not solved and asking for clarification or providing details to help us understand your question better, or you can start a new forum post.
