The File Menu problem appears to have been fixed in the version 22 ending in 564 which I installed on 4/1/23. I want to thank everyone that contributed to the community in helping to diagnosis and solve this issue.
For future reference, Turbotax versions are numbered using the tax year at the start of the version number. Hence, version 22 is for tax year 2022. I've verified this, looking at old installations going back to 2017. For reasons known to Intuit, they referenced manual updates of R19 in prior posts, as a possible fix to this issue. It appears they are making a distinction between version number and release number. This is confusing. You can see your update history in the desktop product by going to 'online / view installed updates'. The dates of installed updates are shown, but not version numbers or information on what changed. You can view the current version number under 'help / about TurboTax / Version'.
