@gingerdallen-hot
Did you sign onto the installTurboTax.com website to download the 2022 installation file? Have started to install the software from the installation file?
The license code you use is on the CD box insert, envelope, or packing slip.
See this TurboTax support FAQ if you do not have a CD drive - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/bought-cd-computer-cd-d...
