We cannot tell from your post if you used online software or the CD/download. If you used the online software the fee is the same whether you e-filed or mailed it in an envelope. The fee was not for e-filing; it was for using the software to do all of your calculations.
If you used the CD/download:
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
