@99Jax
You would want to check and make sure your financial institution or brokerage is a TurboTax 1099 partner. The clear cache and cookies solution is for those who are having issues importing. That may work for some but may not work for all.
If you are having issues with importing, please check out the FAQ link provided below and let us know if this resolves your issue:
What if I can't import my 1099?
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