@rktk6725 wrote:
I recently received a billing notice via email for invoice # TTWCA151937297 for TurboTax 2020 Federal and State Tax return program. The order placement date is 10/13/2021. This is an error on your part since I have previously paid for and filed this service. Do not submit for payment to my charge card. Please acknowledge this correction within 10 days or I will be forced to contact my bank to investigate this claim if the charge is made. Further, I have used TurboTax for the past many years but will not renew the service if this issue is not resolved.
Thank you,
No one on this forum can assist with a billing problem. You will have to contact TurboTax support. When contacting support use the key words Billing Issue
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
