Yeah...it was broken in January too..I ate the cost and ignored the issue...thought Fidelity/TTX would fix it eventually. But apparently, they didn't. (I've been getting either the discount...or Free from Fidelity for years...so I know how to link-thru the Fidelity pages to get it)
One poster indicated they could get it, but had to create a new Online account after being re-directed from the Fidelity site....Problem was...if you've already entered all your info in a different account, they had to start all over in the new account.
I have no idea if it actually works that way or not.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
