@jgjohnson wrote:
no kidding, no idea how i ended up with 2 accounts! and it appears i have paid for 2022 twice, just like in 2020. I purchase the software at costco, or another physical store, and then end up having to pay for the on-line version. more than happy to go to HR Block!
If you installed the purchased software on your personal computer, why in the world did you go to the TurboTax online editions to complete your tax return? There is no reason access the online editions if you have already installed the software on your computer. Why did you just not start the tax return using the software that was installed?
I have been using the TurboTax software for almost 30 years and at no time ever went to the online editions to complete a tax return.
