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Get your taxes done using TurboTax
You are being asked to pay for another edition because you have incorrectly accessed the TurboTax online editions. You purchased the TurboTax software to be installed on a personal computer, NOT the online editions. Abandon the online account.
Install the software you purchased, CD or Download, on your personal computer. During installation you will be asked to enter the license code for the software.
See this TurboTax support FAQ for the license code - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/find-license...
March 11, 2023
9:01 AM