I have completed my 2022 Form 1040 on TT and started my state return. I need to download the West Virginia TT program. I clicked the button "Finish My State Taxes with Turbi Tax" and I am prompted that I have to save my return before continuing. I click "OK" and the return is saved and I receive a message "Let's Complete Your Return On-LIne". I click "Continue" and get a screen to select the state I need to file. I select West Virginia and click "Continue", The payment procedure comes up and asks whether already have an account. I respond by clicking the "Sign In" button.
This is where my problem begins. The program does not let me enter my e-mail address nor my password. I click in the Email space, a blinking line appears but nothing that I type is entered. I knao there is something am forgetting to do but cannot remember what it is.
Please help.
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