You can contact the IRS's Taxpayer Advocate Service (TAS). According to them:
The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. We're here to ensure that every taxpayer is treated fairly and that you know and understand your rights. Our advocates can help if you have tax problems that you can't resolve on your own.
To contact them, click on the following link: Taxpayer Advocate Service
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