Have you updated your software? Click on Online at the top of the desktop program screen. Click on Check for Updates.
If the software is at the latest release, save the tax return, close the program. Re-boot your computer. Go back to TurboTax and see if the problem is still there. If it is then contact TurboTax support for assistance with this problem.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
