@CarissaM
Please make sure the technical support folks at TT get this message of the relatively simple workaround for folks who use the CD to do the first download and then need to download the other OS file without the CD ... due to the fact that computers do not come with a DVD drive standard any longer this is a common issue these days. In fact a FAQ on this matter and/or some instructions in the CD packet would be proactive of the company.
