Whenever I speak to TurboTax customer support, I hit the same brick wall. This is the last reply I got, an email this morning after a long phone call with the customer support supervisor last night:
"If the account was in fact the wrong account and not in your name, the IRS is the way you should go to dispute. We have no control over deposits and the entry of account information. There is nothing more we can do on this end, unfortunately. We don't recover money sent to the wrong account as it should have never been deposited to an account that doesn't match your personal information."
