TTB desktop installed on a windows PC. Running import from QB desktop Accountant Desktop Plus 2023. Import does not import anything and there are no errors. I have tried on multiple separate returns and company files. I uninstalled and reinstalled TTB. I uninstalled and reinstalled QB.
I have used TTB and QB in this exact setup for 20+ years without issue until this 2022 tax year.
I have called support and they keep transferring me back and forth from TTB support to QB and back again.
The support line is extremely inefficient to navigate. Started 2 weeks ago and have had more than 15 calls. Going nowhere.
Should be very simple. In past years with both TTB and QB running same company files just goto TTB file import “from quickbooks” and it works. The first time in a tax season per company file prompts to verify the transfer of data but otherwise very simple and it has always worked without issue
