Get your taxes done using TurboTax

Yeah, I agree that something appears to be grossly wrong...especially if you cannot print a single form from the Forms Mode page.

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IF it's still blocking you on Friday.....after the most recent DC updates this week (if any)....then I suggest two courses of action....easiest to most drastic:

 

1) Open your tax file....go up to the top of the screen and in the "File" menu item, there is a selection for "Remove State Return".  Go in there and delete the DC tax return.  Then run the Federal tax return error checks, and after that go back into the DC /State interview and re-run all the DC Q&As to re-prep teh DC tax return.   See if that works.

 

IF it still hangs up

2) you may be relegated to uninstalling the entire TTX set of software, and re-installing it all from scratch.

 

3a) Before doing that, remove the DC tax return form yoru file (as noted in #1 above) and save the file and shut down TTX entirely before uninstalling.....then re-installing TTX. 

3b) IF you installed from a downloaded installation file (not form a CD) then get a new installation file.  The installation files are regularly updated, so you want the newest one possible. 

3c) Then re-install...open your saved tax file, (Check for a software update at this point again if it didn't do so when you re-installed) then go to the DC/State section to download and start up the DC software again. 

(IF you didn't delete the DC file before uninstalling in step 3a, you'll have to start with a new dummy-file to download the DC software, before opening your prior saved tax return)

 

That's all I can think of to do.  I haven't seen any other folks in here with DC problems like this, so it's likely something really strange with your installation.

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OS?  Windows 10? Windows 11?  MAC: Rev#?

Installed on your main hard disk, and not on an external USB-connected drive?

 

(Just mentally wandering over random issues)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*