That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/ When did you file 2017? If it was late in the year try putting in zero for the AGI. And see this,
https://ttlc.intuit.com/replies/5595742 If you can’t get it to efile you will have to print and mail it.
