Get your taxes done using TurboTax

Go to this TurboTax website for the Windows and Mac system requirements - https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number