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@marytony wrote:

I do wish they would have one of their 'experts' get on here and explain it better though.

PREACH! 

 

According to the sidebar of this thread, these are our experts:

@LindaS5247  @Anonymous  @MichaelG81  @SharonD007  @RalphH1 

It sure would be nice if one of the experts would take ownership of this issue and commit to posting a timely notification once the problem has been resolved and we should all attempt a re-file...