The EIN rejection typically occurs when the payer's federal ID number doesn't match the IRS's records.
Below are steps to resolve this issue:
- Open your return in TurboTax.
- In the search box type: W-2
- Click on Jump to W-2
- On the W-2 summary screen, click Edit next to each W-2 on the return and make sure the EIN in Box b exactly matches what's on your W-2 form. If not, make the correction.
- Next, make sure the info in the Employer's Name and Address fields matches your paper W-2. If not, make the correction.
If however, the EIN in question belongs to your business you can ask the IRS to search and confirm your EIN by calling the Business & Specialty Tax Line at 800-829-4933. The hours of operation are 7:00 a.m. - 7:00 p.m. local time, Monday through Friday.
@Bobbyboy2k7
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