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YES ... again you were talking to customer service and NOT the program writing/fixing department (who doens't have time to answer questions on any forum).  The moderators of this forum have been alerted and they have responded back that they are aware of the issue and are working on it.  As already stated,  this is not just one simple data entry box to fix.  All the forms interact with each other so many forms have to be adjusted... the form 1040 is like a long river and what you do up stream can affect the flow down stream.  For instance, when you do NOT have to repay the credit on line 2 of Sch 2 which then goes to the 1040 line 17 that amount now affects all the rest of the lines on the 1040 after that line.   That line change can now affect at least 5 more lines on the form 1040 and all the underlying forms/schedules they entail (even if you don't use those lines they must be addressed).  Fixing the program code for this ONE "simple"  item  needs to be adjusted all accross the board for everything "downstream" from it.  Do you now see why this could be taking so long to correct?  Can you all please be patient  and be content that they will probably fix this before the IRS starts processing returns next monday ?