If you purchased the Premier desktop edition from TurboTax and your computer OS is a Chromebook you will not be able to install the TurboTax software. Request a refund for your purchase.
Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp
Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/
The TurboTax online editions are separate programs from the desktop editions with different price points. You can use any of the TurboTax online editions with your Chromebook computer - https://turbotax.intuit.com/personal-taxes/online/
The license code you received for the desktop software is NOT used with the online editions.
