Same with me. I haven’t been posting a lot on this because it’s frustrating that the old USAA doesn’t exist anymore. They are absolutely ignoring the members needs and member’s satisfaction. I called USAA several times and they totally ignore the problem. So, in my response, I moved all my annuity accounts out of Usaa. Because I don’t want my credit score affected, I’m leaving the cc account open for now, but I’m not using it. I am using my Citi and Costco credit cards. USAA said that the reason they did this is because of better security? If that’s the case, why are they still allowing the screen scraping on all other accounts? This will be my last posting on this. I think the only way to show USAA what members want is to show them with actions affecting their business.
