@sbpatel2009-gmai wrote:
🙂 Yes, I meant 2021. Getting ahead of myself. Your response seems to make sense. I'll give it a shot. Thanks!
I did pay with credit card. I have had no luck with getting in touch with customer support staff, either by chat or by phone (phone just points me back to chat).
Do you know why the 2021 tax return was rejected? Most 2021 tax returns were rejected by the IRS for the 2020 AGI entered on the 2021 return. The 2020 AGI is not needed on a mailed tax return.
TurboTax would have sent you an email for the rejected tax return. Look in your email account and check out the junk or spam boxes if the TurboTax email is not shown in your email account.
If rejected for the 2020 AGI there is no need to go through the hassle of contacting TurboTax support get a 2021 desktop installation file sent to your download account, download and install the 2021 software on your computer and then downloading the 2021 tax data file from the online return.
Just download the PDF of the 2021 return. Print, sign and date the Form 1040 on page 2 of the form. Include with the 1040 any other forms and/or schedules included in the PDF which have an Attachment Sequence Number located in the upper right corner of the form and/or schedules. Worksheets and information only pages are NOT sent with the mailed return.
