Oh boy.....to add to the confusion you are in the wrong user forum. You need to use the forum for Canada and let some Canadian customer support help you. If you were talking to customer support in the U.S no wonder they were confused by your objection to using "online" from Costco.
CANADA
This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.
https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-cahttps://turbotax.intuit.ca/tax-software/index.jsp
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
