You are confusing the vocabulary -----you are mixed up about "online" with "download". Costco does not even sell online--web-based-- tax software. They sell the CD/download. Many people nowadays do not have disk drives so they just use the internet--go online-- and then download the software to their own hard drives. That is what you were supposed to do. You were not paying to use "online" software.
You have the license code. You are supposed to download your software to your own hard drive and use the program from your own hard drive. You enter the license code when you download and update the software.
When you use the CD/download software your tax file will be stored only on your own hard drive or any back up device you use like a flash drive or external hard drive. It will not be stored online at all. It will not be in an online account.
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
