No there is no live chat and email is not a way to contact TurboTax.
You can get help from this user forum or you can contact customer support if you are using a paid version of the software.
You have to do that transfer of 2021 in to 2022 at the very beginning before you enter any new data for 2022.
How to transfer last year’s return? https://ttlc.intuit.com/questions/1900883
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
