Never mind, I found the reason. I have two states, NY, and NJ. I eventually follow the steps from another thread. It was recommended to submit Federal then try the states. On a hunch, I selected to submit only NY and Federal and both went through. When I tried NJ individually, it failed. To fix this, I uninstall my TurboTax then reinstall both NJ and NY forms. Everything work. I am not sure if it's the NewEgg's version of TurboTax that's causing this error. Next year, I am buying TurboTax CD from Costco or Staples. I've never had problem with either Costco nor Staples CD. This is the second time I have trouble with a downloaded version (this time from NewEgg, the other from Amazon). In fact, in another thread, a patch was the recommended solution. When I tried to install that patch, it complains about TurboTax 2018 not found.
