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Get your taxes done using TurboTax
How do you know the state didn't get it? Did they send you a letter? Did you have a state tax due? They probably got the return but not the tax due payment. That is common with state returns. Check the state return and see if you owe. It might not be a refund.
Your only proof is your bank account statement or credit card statement showing the payment coming out. And Turbo Tax doesn't pay any tax due for you. Turbo Tax just sends your payment method to the state. You either put down your bank account number for the state to pull it directly out of your account or you needed to mail in a check. Most states don't let you pay by direct debit. Did you check your bank account to see if it came out? You should have an instruction sheet telling you how to pay it.