Please use the links below. First, use the top link to check
“Your Current E-File Status” with TurboTax to be sure that the return was
filed.
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If using the first link indicates that the return was
accepted by the state, use this second link to get state specific information.
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
Also, please check to see if the program is asking you to mail an ADDITIONAL document to the state and/or city.
(some documents can't be electronically transferred)
