@Phillipsza wrote:
I’ve done both and it’s still asking for payment. I’ve also checked several times
Someone might offer another suggestion, but in the interest of time, here's how to reach the folks at TurboTax Support. They are open now.
FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
